The National E-hailing Federation of South Africa (NEFSA) has renewed its call for government intervention amid growing frustration among e-hailing drivers over alleged exploitation by multinational app-based companies.
NEFSA has announced a national shutdown in response to persistent concerns from operators who claim they are being marginalised, while companies continue to prioritise profits over fair treatment and working conditions.
Speaking to VOC News, the federation’s secretary-general, Omar Parker, said the situation has become untenable.
“These companies continue to exploit drivers whilst prioritising corporate profits. We will not allow international corporations to trample on the dignity of South African workers and operators,” said Parker.
The federation is supporting protest action planned across the country, insisting that drivers’ demands are being ignored despite repeated promises of reform.
While the government has introduced amendments to the National Land Transport Act, Parker stressed that poor implementation and enforcement have left drivers in limbo.
“We’ve been involved in making submissions and participating in regulatory processes across the country. But what is quite concerning is that these regulations have not taken effect. It’s moving at a snail’s pace. Meanwhile, we are struggling on the ground.”
He warned that without urgent enforcement, the regulations are meaningless.
“All the talk of progressive regulatory reform aimed at holding app companies accountable is just an empty vessel unless it brings tangible change. Government must accelerate this process and ensure it is enforced.”
VOC News
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