Sassa Archives - Voice of the Cape

SASSA Warns Against Fraudsters Demanding Payment for Services

The South African Social Security Agency (SASSA) has issued a stern warning to beneficiaries and the public that all its services are provided free of charge. Spokesperson Andile Tshona emphasised that anyone demanding payment to assist with social grant applications is acting fraudulently and should be reported to law enforcement immediately. “We are committed to rooting out fraudulent practices within the social grants system and to put an end to […]

23 September 2025

Local

COSATU urges SASSA to reconsider its phasing out of the Postbank

Cosatu has urged the South African Social Security Agency to reconsider its decision to phase out Postbank as a social grant service provider. According to Cosatu's spokesperson, Matthew Parks, the federation is extremely disappointed by SASSA's announcement that it intends to phase out Postbank's participation in processing social grant payments to millions of recipients in favour of private banks. "After Postbank reported that such fees would not be deducted, social […]

4 September 2025

Local

SASSA to Roll Out Biometric Enrolment in September

The South African Social Security Agency (SASSA) has confirmed it will begin rolling out biometric enrolment for all social grant beneficiaries from September. The new system aims to strengthen security, prevent fraud, and ensure grants are paid directly to rightful recipients. Beneficiaries will be required to register their fingerprints and other biometric details during the process. SASSA spokesperson Andile Tshona said the Beneficiary Biometric Enrolment comes at a crucial time […]

25 August 2025

Local

Postbank Assures Beneficiaries of Secure and Timely Grant Payments

Postbank has moved to reassure millions of South Africans who rely on its Black Cards and the South African Social Security Agency (SASSA) Gold Cards that their social grants will continue to be paid securely and on time. This follows widespread concern sparked by false reports that Postbank’s master services agreement with SASSA is set to expire, potentially disrupting payments. Postbank spokesperson Bongani Diako clarified that, while the agreement is […]

22 August 2025

Local

SASSA CEO Urges Senior Managers to Support August Grant Review Process

The South African Social Security Agency (SASSA) CEO, Themba Matlou, has called on executives and senior managers across all nine provinces to step up and support beneficiaries during the upcoming August payment review cycle. The goals of this effort are to improve service delivery, cut down on lengthy lines, and guarantee a seamless and effective grant review procedure. During this critical time, Matlou emphasized that no recipient should be denied […]

31 July 2025

Local

SASSA Warns Against False Social Media Video, Confirms August 2025 Grant Payment Dates

The South African Social Security Agency (SASSA) has issued a firm warning to the public regarding a false video circulating on TikTok and other social media platforms. The agency said the video contains misleading information and is not affiliated with SASSA in any way. In an official statement, SASSA emphasized that the content is entirely false and has no official basis. “We urge the public to ignore, report, and refrain […]

29 July 2025

Local

Black Sash Denies Rift with SASSA, Calls for Fairness in Grant Review Process

Advocacy group Black Sash has rejected claims of a dispute with the South African Social Security Agency (SASSA) over the ongoing review of social grants, labelling such reports as misleading and counterproductive. Executive Director Rachel Bukasa clarified that the organisation remains committed to working collaboratively with SASSA, despite raising concerns about how the review process is impacting vulnerable beneficiaries. “Black Sash continues to engage SASSA as an important stakeholder in […]

17 July 2025

Local

SASSA Flags 210,000 Beneficiaries Over Undisclosed Income in Nationwide Grant Review

The South African Social Security Agency (SASSA) has confirmed that 210,000 grant recipients failed to disclose additional sources of income during a nationwide screening process conducted in collaboration with registered credit bureaus. SASSA CEO Themba Matlou emphasized that the review forms part of the agency’s mandate to uphold the Social Assistance Act and ensure that only eligible individuals continue to receive government support. “Matlou said receiving any other form of […]

15 July 2025

Local

“No social grants have been suspended”- SASSA

The South African Social Security Agency (SASSA) has acknowledged public commentary surrounding its ongoing social grants review process. The Agency stressed that the review aimed to verify the eligibility of beneficiaries suspected of having undeclared additional income. SASSA emphasised that the process is aimed at ensuring that only qualifying individuals continue to receive social assistance, and that the integrity of the grants system is maintained. SASSA CEO Themba Matlou said […]

9 July 2025

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