SASSA WC responds to Beneficiaries’ concerns over poor treatment at offices

SASSA beneficiaries have voiced concerns over their experiences at local offices, citing mistreatment by staff and security guards. Many feel disrespected during their visits, adding frustration to an already challenging process. Acting Regional Executive Manager for SASSA in the Western Cape, Sbu Nhlangothi, assured beneficiaries that the agency takes these complaints seriously. “We are doing our utmost best to speak to our officials about treating clients with respect. This is […]