refunds

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Background

News

Sahuc sets deadline for hajj refunds

The South African Hajj and Umrah Council (Sahuc) says the majority of hujajj have received a 100percent refund of monies paid to hajj operators. South African hujajj did not travel to Saudi Arabia this year, due to global travel restrictions as a result of the coronavirus pandemic. Sahuc president Shaheen Essop emphasised that the refunds were for “land arrangements” as the airlines’ refunds processes are not in place yet. “When […]

today27 August 2020

News

Ministry of Hajj to issue Umrah refunds amid Covid 19 outbreak

The president of the South African Hajj and Umrah Council (SAHUC) Shaheen Essop has reiterated that refunds for umrah travellers will be provided and that it is imperative that mutamireen go back to the operator they booked with. The Ministry of Hajj has assured aspiring Mu’tamireen that umrah visa fees and service charges will be refunded accordingly. This follows the Saudi Kingdom's temporary suspension of entry into the country following […]

today2 March 2020

News

Disgruntled New Heights clients set for legal action

Disgruntled clients of Fazila Malek came together to offer her a lifeline in the form of a business rescue plan, however, the embattled travel operator has dismissed the offer. This is according to Johannesburg businessman Muhammad Mayet, who has taken up the cudgels on behalf of several pilgrims who did not travel to the Saudi Kingdom for umrah, despite paying their package in full. The group of 30 pilgrims from […]

today29 January 2020

News

No refunds for cancelled #CycleTour2017 cyclists

Following a media briefing by the organisers of the 40th Cape Town Cycle Tour, it has been confirmed that the 35 000 cyclists who registered for the annual event will not be refunded their registration fees. The event was cancelled soon after the elite bunch opened the race due to strong winds that forced riders to take cover as they made their way under Civic Centre bridge. This after the route […]

today12 March 2017

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