E- HAILING SERVICE

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Background

Local

Santaco Flags Safety Risks in Unregulated E-Hailing Sector

The South African National Taxi Council (Santaco) has voiced alarm over persistent illegality in the country’s e-hailing industry. According to the council, delays in finalising the amended National Land Transport Act regulations have left many operators without government-issued permits, a gap that they say is putting commuters at risk. Santaco spokesperson Rebecca Phala stressed that the absence of proper regulation has coincided with an increase in reported incidents involving e-hailing […]

today14 August 2025

Local

How to ensure your safety before, during and after using an e-hailing service

After reports emerged that a Bolt driver allegedly strangled and raped a passenger, the spotlight has been placed on e-hailing services and the safety and security of passengers. What can passengers do to keep safe? How are e-hailing service companies ensuring the safety of passengers? We list a few ways to improve your safety and security when using an e-hailing service. Before requesting a ride – Try to request your […]

today6 March 2022

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