deductions

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Local

Double deductions caused by a technical issue on Nedbank’s system, says Capitec

Banking group Capitec said on Friday that the double deductions some customers experienced were caused by a technical issue on Nedbank’s system, which affected billing at their point of sales terminals. “We take this very seriously and are working with Nedbank to rectify the error as quickly as possible,” Capitec said, apologising to its clients for the inconvenience. Capitec said it has to follow standard industry processes, which mean it […]

today12 September 2020

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Local

Sassa still has 50 000 deduction complaints to deal with: Dlamini

Social Development Minister Bathabile Dlamini has told MPs that more than 50 000 grant beneficiary complaints were incomplete as they were still waiting for affidavits from complainants. Dlamini told the National Council of Provinces on Tuesday that the South African Social Security Agency had received 95 429 disputes from grant beneficiaries from April 2016 to February 2017. Illegal deductions "Most are about airtime and prepaid electricity [deductions]. We've been able […]

today10 May 2017

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Local

Sassa still has 50 000 deduction complaints to deal with – Dlamini

Social Development Minister Bathabile Dlamini has told MPs that more than 50 000 grant beneficiary complaints were incomplete as they were still waiting for affidavits from complainants. Dlamini told the National Council of Provinces on Tuesday that the South African Social Security Agency had received 95 429 disputes from grant beneficiaries from April 2016 to February 2017. Illegal deductions "Most are about airtime and prepaid electricity [deductions]. We've been able […]

today10 May 2017

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News

SASSA warns against scammers

The South African Social Security Agency (SASSA) has warned beneficiaries about scam SMS messages doing the rounds, calling for beneficiaries to change their SASSA cards. Over the past year, numerous beneficiaries have witnessed unauthorised deductions from their SASSA accounts, ranging from airtime to electricity purchases. In response to the scam SMS’s, SASSA has now urged members of the public to remain vigilant during the upcoming festive season and have confirmed […]

today17 November 2016

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