consumers

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Background

Local

Eskom welcomes court ruling against Nersa

Eskom has welcomed the High Court in Pretoria’s ruling against the National Energy Regulator of South Africa, paving the way for the utility to recover R27 billion from consumers. The court set aside Nersa’s tariff decision and granted Eskom leave to apply to Nersa for additional expenses incurred in the 2018/19 financial year. The cash-strapped power utility had argued that Nersa’s tariff decisions were one of the major reasons why […]

today11 March 2020

News

Injured in a shopping mall? Know your rights

Shopping malls can be a place of therapy for consumers as they relish in the thrill of spending their money on desirable goods and services. However, a pleasant shopping experience can quickly turn tragic, due to injury and accidents. Two weeks ago, a part of the ceiling of the Somerset Mall in Cape Town collapsed, the second time in two years. The mall was evacuated as a result of the […]

today14 February 2020

Local

SA’s shrinking economy to pile pressure on consumers: analysts

Economists have expressed surprise at the degree to which the economy contracted in the first quarter of 2018. Growth domestic product (GDP) shrank by 2,2 percent to end March – marking the economy's worst performance in nine years. It is the largest quarterly fall since the second quarter of 2009. Analysts expect more pressure on consumers for the rest of the year as the effect of April’s VAT hike and […]

today6 June 2018

Local

Consumers can roll over unused data, says Icasa

The telecommunications regulator says service providers MTN‚ Vodacom and Cell C must provide an option to roll over unused data‚ ending the frustration of customers losing unused data after 30 days. The Independent Communications Authority of SA (Icasa) made the announcement in Sandton on Thursday when it released its review of the 2016 End User and Subscriber Charter Regulations. Icasa said the new regulations on data usage would allow users […]

today27 April 2018

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