affected customers

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Vodacom compensates affected customers with 500MB bundle

Following a barrage of complaints, Vodacom has agreed to grant affected customers a 500MG bundle free “over and above the airtime and data refunds processed by the company.” In a statement released on Wednesday, the operator says that the system error was caused by a configuration change on Vodacom’s prepaid and top up billing system. “Vodacom swiftly isolated the problem and rolled the process back,” the statement reads. Chief Executive […]

today23 August 2017

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